Our quality policy
Albatrans aims to offer reliable shipping services, professionally and in line with the needs of its customers. Our quality policy has been based, since the beginning, on the following principles:
- Competence in understanding and satisfying the specific needs of each of our customers
- Reliability of the service we provide
- Professionalism of our entire staff
- Technological solutions for the best handling and traceability of our procedures
- Attentive monitoring of our service, procedures and customer feedback, with the objective of a continuous improvement.
Our environmental policy
Preserving and protecting the environment is everybody’s duty. Albatrans is committed to reducing environmental impact of shipping procedures by:
- choosing partners and modes of transport with smallest possible impact on the environment
- preferring electronic documents and recycling paper and toners, reducing energy, electricity, water and gas
- supporting internal training on environmental awareness
- respecting all applicable environmental legislation, fully integrated both in our UNI EN ISO 9001:2015 quality management system and in our UNI EN ISO 14001:2015 environmental management system
- utilizing an IT network which facilitates control and application of the legal, environmental and operational requirements of each business process.